When it comes to establishing a successful eCommerce business, launching an online store is just one part of the battle.
The other part, and perhaps the most important one, is to organize back-office workflows, achieve blazing-fast store performance, and keep up with the changing market demands.
In other words, establishing a successful eCommerce store doesn’t happen automatically, even if you’re using the best eCommerce platform in the world such as Magento 2.
Your store’s infrastructure will still require constant nourishment to continue operating at the optimum level at every moment.
And this is where MageDelight comes into the picture. MageDelight has over 8 years of experience with the Magento platform. And having worked with the earliest versions, Magento has now become our core competence.
MageDelight Magento Support Service Offerings
With our Magento 2 Support Service, we take complete responsibility for the technical side of your Magento 2 store.
Having a team of 25+ certified and highly experienced Magento 2 Developers and Support Engineers, you can rely on us to make sure your store is delivering a consistent & engaging shopping experience to your customers.
That being said, here’s what you’ll get when you partner with MageDelight for Magento 2 Support Service.
1 – Ongoing Troubleshooting & Incident Prevention
When you hire our Magento 2 Support Services, you no longer need to house a full-time support team as we will take complete responsibility for ongoing troubleshooting and incident prevention before it happens.
With this, you can shift your focus from store operatibility and funnel all your energy towards your business growth.
2 – Performance Monitoring & Improvement
If you find any of your key performance indicators (i.e. low conversion rate or traffic), we will get to the root of its problem by performing a complete audit of your Magento 2 store.
Basically, we will review all the aspects like visual appeal, navigation, checkout, and more to identify those conversion killers and make the required improvements.
3 – Security Maintenance
Cyberattacks against eCommerce businesses are constantly growing both, in size as well as sophistication.
To combat this issue, we at MageDelight not only incorporate the strongest security during Magento 2 Development process but for established eCommerce stores, we ensure that the previously involved Magento developers have adhered to coding standards promoted by technology providers.
Simply put, we review your Magento 2 store’s custom code, installed third-party extensions, and cross-system integrations for exploits and vulnerabilities.
This review gives us the big picture of your store’s security health and allows us to prepare a strong roadmap for security enhancement and maintenance.
4 – Solving Compatibility Issues
When you extend your Magento 2 store’s functionality through third-party extensions and plugins, sometimes they cause conflicts, which ultimately affects the performance of your Magento 2 store.
But with our Magento 2 Support Service, we also provide a helping hand in resolving such compatibility issues and make sure proper functioning of all third-party extensions and plugins that you integrate within your store.
Why Choose MageDelight for Magento 2 Support Service?
When you delegate the support of your Magento 2 store to MageDelight, you’re basically partnering with a certified, experienced, and expert Magento team that always brings positive results such as:
- You receive regular reports of your Magento 2 store operation.
- Your Magento 2 store is highly-secured & operational at every moment.
- Any rising issue is solved completely & promptly.
- Your Magento 2 store receives minor and major improvements consistently that paves the way for neatly organized internal workflows and better customer experience.
Final Thoughts…
We aim to offer the best-in-industry Magento 2 Support Service. For us, this means knowing how your business is currently organized, what challenges it is facing, and what goals are you pursuing.
After getting the complete picture of your business, we work around the clock to provide the best support service for your Magento 2 store and ensure its seamless operability all the time.
