Over 50% of retailers consider optimizing their returns processes as a key priority ~Gartner
True that “returns” aren’t fun. But they are inevitable. However, if you can find a way to manage them efficiently, you can turn the most disappointed customers into your strongest advocates. And, when it comes to Magento, the best way to optimize the return flow is by adding a Return Merchandise Authorization Magento 2 extension to your store.
The extension will help you…
Simplify the Return Process:
Over 92% of people will buy again from a business if the return process is seamless.
One doesn’t need to be a scientist to figure out how to return a product! The returns process on your Magento store should be simple and intuitive. Easy returns will earn greater customer loyalty – which simply means a customer is more likely to shop from you again. This really helps in increasing business revenues, too. Because selling to an existing customer is much easier than acquiring a new customer.
Improve Customer Satisfaction:
What we call the beginning is often the end. And to make an end is to make a beginning. The end is where we start from ~ T.S. Eliot
Turning the product return experience from “painful” to “exceptional” will help you greatly improve overall customer satisfaction. Ultimately, this will help you garner positive reviews and build a positive brand image – which will eventually churn into brand loyalty. You see? It all starts with a good return experience.
Keep Your Customers Informed:
Keeping customers informed about the latest actions pertaining to their returns will make you reliable and trustworthy. A positive brand image will lead to more customers and increase revenues. With an RMA product return Magento extension, you can not only send emails to your customers but also send messages to your customers through a chat-like interface.
MageDelight RMA Extension for Magento 2 is Gateway to Enhancing Customer Satisfaction
With our Magento 2 RMA Extension, you can greatly improve overall customer satisfaction as well as customer loyalty by streamlining the return process from your Magento 2 store.
Grab MageDelight RMA module for Magento 2 today & take your after-sales support several notches above ordinary.
