Whether it is Jack Ma (Alibaba), Jeff Bezos (Amazon) or Pierre Omidyar (eBay), there are two similarities between them. i.e. All the three belong to the list of richest people of the world and are the most successful ecommerce entrepreneurs. The interesting fact about their ecommerce business models is all the websites follow a multi-vendor approach which offers the customers with an opportunity to choose the sellers to make a purchase.
A multi-vendor marketplace is basically an ecommerce platform that enables the owner to build an online store where multiple vendors come together and sell their products. If the implementation of the marketplace is done rightly, it can be the most profitable e-commerce business. The marketplace is highly aimed at benefiting both, the customers as well as the sellers.
A perfect multi-vendor marketplace extension is all you might require for developing and maintaining a seamless marketplace. Already own a marketplace? expanding it is also very cost-effective. But, the key to a successful running of a marketplace is to stay up-to-date.
Being a marketplace extensions provider, it is our duty to keep our customers updated with the latest functionalities for their marketplace. Keeping this in mind, Rocket Bazaar team at MageDelight just launched certain add-ons to let store owners offer a hassle-free customer experience on the marketplace.
Magento 2 Marketplace Extensions and its’ Extraordinary Features:
Marketplace Vendor/Buyer Communication
This Rocket Bazaar Vendor Buyer Communication extension brings in a special messaging feature to help vendors communicate with buyers/customers. In order to resolve their queries quickly, texting feature will make the process easier for buyers as well as vendors.
- Let buyers contact the vendor
- Let buyers send a message to the vendor and allow vendors to reply to the messages
- The conversation can be recorded for further reference
- Allow admin to view and reply to the messages of the buyer and vendor
Marketplace Roles & User Management
This Magento 2 Marketplace Roles & User Management extension lets the vendor create users and assign the roles to specific users to manage the orders, products, and accounts.
- Let vendor create the roles with restricted access
- Let vendors create users and assign a role to them
- User can have limited access to the vendor panel depending on the assigned role
- Users will be able to manage the features they are assigned for
Marketplace SMS Notification
This Magento 2 Marketplace SMS Notification extension helps vendors and admin send and receive SMS alerts at different stages of purchase done by the customers.
- Send text SMS directly to the sellers, customers and the admin
- The seller gets notified at the time of Seller approval or disapproval
- Seller will receive SMS at the time of product approval
- Ability to send a message when product order is placed by admin
Marketplace Shipping Per Product Flat Rate
This Magento 2 Marketplace Shipping Per Product Extension allows vendors to define the shipping rate for individual products.
- Add flat shipping rate on a particular product from vendor & admin panel
- Flat rate shipping will be common for all the regions
- Admin can enable/disable the shipping method
- Admin can export/import default-shipping rates for multiple SKU(s)
Marketplace RMA
Manage the product returns seamlessly and earn loyalty from your customers by offering assurance to accept the returned products with Magento 2 Marketplace RMA Extension.
- Allow a specific number of days after order completion to request a return for ordered items
- Admin can manage return policy
- Automatic stock updated with returns
- Guest (Unregistered) customers can also create their RMA
Marketplace Zipcode Serviceability Check
Let your customers check if you are delivering in their area with Magento 2 Marketplace Zipcode Serviceability Check.
- Customer will be able to check the product availability with the zipcode
- Customer will be able to check if Cash on Delivery is available or not
- Admin can add serviceable zipcodes
- Admin can import the zipcodes using CSV file
Marketplace Multi Shipping
Let sellers on your marketplace offer multiple shipping options and enhance the customer satisfaction rate with Magento 2 Marketplace Multi Shipping Add-on.
- Admin can allow different shipping methods for vendors
- Vendors can set their allowed shipping methods
- Allow multiple shipping method selections at checkout and estimation
- Ability to select shipping at the vendor level
Marketplace Vendor Payout (Stripe Connect)
Integrate Stripe Payment Gateway to the marketplace and smoothen the payment processes with Rocket Bazaar Stripe Connect Marketplace Addon.
- Admin can Enable/disable payment method from admin panel
- Admin will also be allowed to refund to customer online or from his stripe account
- Vendors can refund the invoiced amount from his stripe account
- PCI (Payment Card Industry) Compliant extension
Marketplace Vendor Promotion
This Magento 2 Marketplace Promotion Add-on lets you create special discounts and generate coupon codes that encourage buyers to shop more products and spend more on each order.
- The admin can create the coupon codes for the required vendor and can manage it
- A vendor can create and edit the coupon codes
- The vendor can search and filter the coupon codes
- Let admin and vendor create multiple coupons
Marketplace Product – Q & A
Let your customers connect with you by posting their queries about the product from the description page with Magento 2 Marketplace Vendor Questions Extension.
- Allow Customer to ask a question from the product detail page
- Allow Customers/vendors to add answer from the product detail page
- Customer can rate the helpfulness of questions or answer
- Ability to add questions from the back-end
Looking to develop a marketplace or need some assistance with the existing marketplace? Check out all our Magento 2 Marketplace extensions and add certain extraordinary features to your marketplace.
MageDelight is available 24*7*365. Even during hard times like Covid-19, our team is all set to offer unbiased support to help Magento marketplace owners ensure their presence remains unaffected by the environmental factors.
