Nowadays, customer satisfaction is crucial more than ever. To stay ahead of the fierce competition, extraordinary customer experience is a must-have factor. Customer satisfaction is something that can either mangle or skyrocket your sales. When you have a customer-centric approach to your eCommerce store, you not only make them happy, but it also helps you retain them, enhance the lifetime value, and receive more referrals.
It is rightly said by Tony Hseih, “Customer Service should not just be a department, it should be the entire company.”
It might not be that difficult to understand why customer service is an important factor, especially for the online store owner. Bringing in new customers is always more expensive than keeping existing customers. This is where unparalleled customer experience can play a vital role; when you offer remarkable customer experience, you can ensure that your customers will keep coming back.
Having your online store on Magento 2? Planning to improvise the way you deliver customer experience in your online store? Well, here are the best Magento 2 extensions to help you achieve your goal of getting returning customers. Right from a quick search to offering additional services like gift wrap and various other functionalities for an enhanced and easy shopping experience, these extensions will help you stay ahead of the competition.
Magento 2 ElasticSearch®
The Magento 2 ElasticSearch Extension helps you offer accurate and quick search results on your online store. This search extension helps enhance customer satisfaction by making their search easy, but it also improves the overall customer experience of the store. The MageDelight ElasticSearch® for Magento 2 is a feature-packed extension that comes with a mobile-first approach, precise content search, accurate and quick search results, direct category search, wild card research, and support for fallback search.
When it comes to out of the box features of this extension, auto-completion of a search query, typo tolerance, easy customization, relevant results, and a lot more can be counted.
Magento 2 Advanced Layered Navigation
Simplest navigation is the other name to prove the functionality of MageDelight Layered Navigation for Magento 2. The ajax custom filter extension comes with AJAX-based product filtering to make the filter process quicker for the customers. This SEO layered navigation brings along a list of filters on the ‘All Products’ page to help customers find what they are looking for, real quick. Making the search easier for customers also develops Search Engine friendly URLs and custom meta tags for brands to help manage navigation rightly for the search engine crawlers.
Your customers won’t be bound to apply a single filter; this extension also lets you select multiple filters for each product attribute.
Magento 2 One Step Checkout
The Magento 2 One Step Checkout Extension by MageDelight helps you reduce checkout time by 80% and offer a simplified and smart checkout process. The one-step checkout process accelerates the whole shopping experience and reduces the cart abandonment rate. Certain outstanding features include allowing the customer to register at the time of checkout, allow the customer to select delivery date and time, allow them to write a gift message at the time of checkout, customizable design of the checkout page, customizable fields on the checkout page, auto-redirect to the checkout page and a lot more.
The One Page Checkout extension developed with cutting-edge techniques, the finest user interface, and user experience and built to support all the popular payment methods and third-party integration.
Magento 2 Store Locator & Pickup
The Store Locator & Pickup Magento 2 extension helps you let your customer make an order online and pick up the order from the physical store. It also helps the customer locate your offline store in the nearest area.
It helps you configure multiple stores, automated map clustering, display the opening hours of your store, let them search store with zip code, radius or by the city/state, helps them navigate the store on-the-fly with Google map for instant directions, configure store vacation mode, let them choose a time of their choice to pick up the order and whatnot.
Magento 2 Gift Wrap
Looking for something extraordinary to offer to your customers? Let them select a suitable gift wrap, get it wrapped and send it to their beloved. The Gift Wrap Magento 2 extension by MageDelight, comes jam-packed with features like the facility to create multiple categories of wrappers, allow customers to enter personal messages on the gift wrapper, enable gift wrapper for individual products in the order, develop unlimited gift wrappers of different prices.
This not only helps you build customer satisfaction but also lets you make a better shopping experience for the customer.
Magento 2 Shop by Brand
Now let your customers filter or navigate to their desired brand’s product quickly by creating brand pages and adding them to the navigation menu.
With Shop by Brand Magento 2 extension, you can showcase brands separately as the main menu item, help you sort and arrange the brands, import-export brand attribute values using .csv file, display attribute values as featured, have SEO-friendly optimized pages for each attribute value, set meta keywords and description for each page, add logo and description for each attribute value, searching and sorting options narrow down the search results thereby enhancing navigational capabilities.
Magento 2 Social Media Login
If a person does not need to login into your store before making the purchase, it is a relief for customers to go ahead and make the purchase. Social Media Login Magento 2 extension by MageDelight helps you allow your customers to log in to your store through their social media accounts like Facebook, Twitter, Google, LinkedIn, etc.
Everything from selecting the number of icons to be displayed on the front-end to generating social login reports can be managed by the store owner with just a few clicks. Keeping all these under the control of admin gives them the right to select what’s best for their customers.
Magento 2 Size Chart
The Size Chart Magento 2 is an extension to let you help your customers with appropriate and visually engaging size charts. Help them find the right fit with an intuitive size chart.
The key features that come along with this extension are the facility to display appealing size charts on the product pages, create unlimited size charts, display multiple size charts, display size charts based on product attributes, everything that is required to keep the customer satisfaction a priority on your store.
Wondering where to buy all these? MageDelight is a one-stop to get all these highly efficient Magento 2 extensions. Boost your customer satisfaction levels and stay ahead of the competition being the top priority of your customers. Now, empower your store at the lowest rate ever. Yes, MageDelight is offering up to 80% on most of the extensions. Browse our catalog today!
