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Essential Magento 2 B2B Features to Boost Online Business Experience

Essential Magento 2 B2B Features to Boost Online Business Experience

Implementing essential Magento 2 B2B features is critical in today’s competitive marketplace.

It can help you take your B2B eCommerce business to the next level by streamlining the online buying experience for customers.

In fact, to help B2B eCommerce businesses boost their online business experience, we’ve already performed the research and put together a complete list of essential Magento 2 B2B features.

With that being said, let’s jump right in!

5 Essential Magento 2 B2B Features

If you want to satisfy the needs of your B2B customers, you need to enrich your B2B Magento 2 store with the right B2B features to make your business more professional & appealing to your B2B customers.

Below are the 5 essential features that your B2B Magento 2 store must-have for boosting the online business experience.

1 – Magento 2 Marketplace Zonal Shipping

Magento 2 Marketplace Zonal Shipping helps to divide your customers into zones based on their geographical location and lets you add shipping rates for intracity, Interzone, and intrazonal locations.

The shipping is then calculated depending on the actual weight or volumetric weight, whichever is higher between the two.

This, as a result, enhances the customer experience in your B2B Magento 2 store.

Feature list:

  • Zone-wise calculation
  • Admin can add the shipping rates
  • Seller can edit shipping rates
  • Different rates for Intracity, Interzone & Intrazonal
  • Division in weight-slabs

2 – Magento 2 Marketplace Rate Card

Magento 2 Marketplace Rate Card is another module that you must consider adding to your store.

It lets you offer detailed information about the rates being applied in your Marketplace store so that the sellers are aware of the rates from the beginning.

In simple words, the marketplace rate card helps vendors/sellers price their products properly by keeping the commissions by the marketplace in mind.

Feature list:

  • Admin can manage the rates easily
  • Admin can set the precedence level
  • Admin can check which rates are applicable and change it
  • Seller can check precedence level
  • Seller can see rates effective on particular categories or vendors

3 – Magento 2 Marketplace Roles & User Management

Magento 2 Marketplace Roles & User Management is another must-have feature as it helps to create and assign roles to specific users.

This, in turn, makes it easy for marketplace store owners to manage the orders, products and accounts easily.

In other words, it is essential to create flexible user roles and provide them with appropriate access controls to ease the process as well as management of your Magento 2 marketplace store.

Feature list:

  • Create Distinct Users and Assign Roles
  • Create the roles for restricted access
  • Add new users just by few clicks
  • Hassle-free management of users
  • Sort the list of users and manage roles easily

4 – Magento 2 Marketplace Vendor/Buyer Communication

Smooth communication between vendors and buyers is extremely crucial as it helps to enhance the customer experience.

Magento 2 Marketplace Vendor/Buyer Communication can help you implement a special messaging feature on your store to communicate with vendors/buyers.

Simply put, with Marketplace buyer/vendor communication, buyers can send a message to vendors and vendors can reply to those messages and there will be a record of all communication.

Feature list:

  • Admin can View/Answer the queries
  • Auto Approve Queries of Customer
  • Select the Email Template
  • All the Conversations Viewed in My Account Section
  • Enable/Disable Notifications
  • The conversation can be recorded for further reference

5 – Magento 2 Marketplace Zipcode Serviceability Checker

It is important to let customers know in online marketplace stores when you’re not catering in their specific areas.

With Magento 2 Marketplace Zipcode Serviceability Checker add-on, you can help customers find out if your Magento 2 marketplace store is delivering in their area or not.

This saves customers’ time especially when a specific zip code is not serviceable.

Feature list:

  • Shipment verification displayed on the front-end
  • Admin can import the zipcodes using CSV file
  • Admin can delete zipcode anytime
  • Customer will be able to check the product availability with the zipcode
  • Customer will be able to check if Cash on Delivery is available or not
  • Admin can add serviceable zipcodes

Ending Note

So, these are the top 5 essential Magento 2 B2B features that you need to implement in your marketplace store.

We hope that you found this post helpful. If you have any questions or doubts, please ask them in the comments below.

And if you need our professional assistance with your Magento 2 marketplace store, feel free to contact us anytime.

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Jaimin Kapadia

Jaimin Kapadia

Jaimin is a Sr. Technical Content Writer at MageDelight and is expert in creating content that commands attention, builds authority, and drives action. In his free time, he likes to read fictional books and write short stories.